Career at Israk

Key Responsibility

System Deployment & Configuration:

• Install, configure, and maintain IT hardware and software, including servers, network equipment, digital signage systems, and interactive technologies.

• Deploy and configure LED Dispaly, interactive smartboard and similar solutions for clients.

Technical Support & Troubleshooting:

• Provide Level 1 and Level 2 support to resolve hardware, software, and network issues for internal and external stakeholders.
• Perform diagnostics to identify and resolve system failures effectively.

Network Management:

• Monitor and manage network infrastructure, ensuring optimal performance, security, and reliability.
• Configure firewalls, VPNs, and other security measures.

Project Implementation:

• Collaborate with the project team to deliver IT solutions on time and within budget.
• Document processes and provide training to clients for seamless adoption of solutions.

Research & Development:

• Stay updated with the latest technologies, trends, and industry standards.
• Evaluate and recommend upgrades or new tools to enhance operational efficiency.

Compliance & Documentation:

• Ensure IT systems comply with company and industry standards.
• Maintain accurate documentation for all installations, configurations, and updates.

Requirements to excel in this role, you should have:

Educational Background:

• Degree in Computer Science, Information Technology, or a related field.

Technical Skills:

• Proficiency in Windows/Linux operating systems and networking protocols.
• Experience with digital signage, interactive technologies, or similar solutions is a plus.
• Knowledge of cloud services (e.g., AWS, Azure) and virtualization tools.

Soft Skills:

• Strong problem-solving abilities and attention to detail.
• Excellent communication and interpersonal skills.

Certifications (preferred):

• CCNA, CompTIA Network+, or other relevant certifications.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic) or equivalent.
• At least 2 years’ working experience in Installation, Configuration, and Maintenance of A/V systems & equipment such as Projectors, Control Systems, TV Panels, High-End Speakers, and other Audio Video equipment. 
• Candidates with electronics repairing skills will be preferred

Responsibility

• Assists in guiding the users to help set up AV systems or resolve escalated issues.
• Assists in documenting all technical issues within the incident management system.
• Troubleshoots and maintains all the AV equipment's.
• Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries is carried out by the Standard Engineering practice.
• Banqueting hall audio–video equipment maintenance and service and to be ready to use at all times.
• Arranged the systems well in advance before the functions and collected and placed them back in the stores in good working conditions.
• Ensures that the work specified on the work order within his trade is carried out quickly, accurately, skillfully, economically, efficiently, and completely.
• Ensures electrical panels audio – video control rooms are kept clean and orderly.
• Immediately notify the Maintenance on duty of any unusual occurrences on any of the electrical lines, panel controls, or equipment.
• Identifies upgrading needs for new AV systems, tools & equipment.
• Participates in the installation of AV recording and Video calling systems during company events.
• Ensures that the equipment & tools meet their requirements & specifications before their deployment.
• Set up, operate, and troubleshoot AV/projection equipment/mic /other devices.
• Oversee the set-up of AV equipment in banquet/meeting rooms.
• Ensure AV equipment is operational, labelled, repaired, and cleaned when necessary.
• Assists in all IT-related issues as and when required.
• Install, configure, and maintain audio-visual equipment, including display screens, video controller, sound systems, and video conferencing tools.
• Troubleshoot and resolve technical issues related to audio-visual systems.
• Provide technical support for end user.
• Conduct regular maintenance checks and ensure all equipment is in optimal working condition.
• Collaborate with the IT team to improve system performance and reliability.
• Train end-users on the effective use of audio-visual equipment.
• Stay updated on the latest audio-visual technologies and industry trends.
• Assist in solving internal IT-related issues, including hardware and software problems.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Salary range RM2500 - RM3000

Additional Benefits

• Annual Leave, Medical and Hospitalization Leave, Training Provided, 5 Working Days

Requirements

• Minimum Diploma or a Bachelor’s degree in Business Administration, Office Management, Human Resources, or any related field.
• Gain valuable experience and skills in administration management
• Learn from our experienced staff and industry experts
• Make a positive impact on our organization and community

Responsibility

• Assist with general office tasks such as filing, data entry, answering phone calls, and email correspondence
• Maintain and update records and databases for our vendors, tenders & customer
• Assist on tender preparation (documentation)
• Coordinate and assist with Technical Team any project progress
• Assist with stock take and warehouse inventory
• Provide feedback and suggestions for improving our services and processes

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Allowance RM600

Additional Benefits

• Annual Leave, Medical and Hospitalization Leave, Training Provided, 5 Working Days

Requirements

• Minimum Diploma or a Bachelor’s degree in Finance /Audit / Accounting / Business Administration or any related field.
• Good in computer skills and proficiency in Microsoft Office.
• Process with interpersonal skills and soft skills.
• Willing to work in Puchong.
• One positions are available.

Responsibility

• Assist in preparing reports to management on monthly actual management accounting/costing/procurement-related reports.
• To assist on month-end and financial reporting activities.
• Maintain department documentation and filing.
• To provide administrative support day-to-day operation function.
• Support the finance & account team in daily administrative tasks.
• To carry out any other duties and ad-hoc assignments as and when required.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Allowance RM600

Additional Benefits

• Annual Leave, Medical and Hospitalization Leave, Training Provided, 5 Working Days

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 3+ years of experience in ecommerce administration or a related field.
• Strong analytical and problem-solving skills, with a data-driven approach to decision making.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Familiarity with ecommerce platforms such as tiktokshop, lazada, sitegiant and etc
• Knowledge of digital marketing strategies, including email marketing, social media advertising, and PPC advertising.
• Experience with analytics tools such as Google Analytics or Adobe Analytics.
• Strong organizational skills and attention to detail.
• Ability to adapt to changing priorities and deadlines in a fast-paced environment.

Responsibility

• Manage and maintain ecommerce websites and marketplaces, including product listings, pricing, promotions, and inventory management.
• Monitor and analyze website traffic and sales data to optimize website performance and identify trends.
• Coordinate with the marketing team to create and execute digital marketing campaigns, including email marketing, social media advertising, and PPC advertising.
• Work with third-party vendors to integrate and manage software and tools that support ecommerce operations, such as payment gateways, shipping providers, and customer service platforms.
• Monitor and respond to customer inquiries and reviews, ensuring timely and professional communication and resolution of issues.
• Ensure accurate and attractive product descriptions, images and pricing are updated regularly.
• Collaborate with cross-functional teams, including IT, logistics, customer service, and finance, to support ecommerce operations and achieve business objectives.
• Maintain up-to-date knowledge of ecommerce trends, technologies, and best practices.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment

Additional Benefits

• Commission Payment, Training Provided

Requirements

• At least 1 or 2 years of experience
• Degree in Mass Communication, Marketing or Business Admin or etc
• Fluent across a variety of social channels as an active and passionate participant
• Proficient writing and communication skills
• Excellent knowledge of MS Office
• Hands-on experience with Customer Relationship Manager (CRM) software is a plus
• Fast learner and passion for sales

Responsibility

• Reach out to potential customers through cold calling and email marketing, and engage in effective communication to promote products and services.
• Demonstrate a thorough understanding of the features and benefits of the products and services, and convey this information to customers.
• Build and maintain a comprehensive customer database that includes all relevant details.
• Attend sales meetings and collaborate with the sales team to achieve sales targets.
• Follow up with customers to ensure customer satisfaction and retention.
• Respond to incoming calls from potential customers in a timely and professional manner.
• Collaborate with call floor team members to achieve sales and performance objectives.
• Schedule appointments with prospective customers and provide them with relevant information and resources.
• Prepare accurate and timely quotations for customers.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development career
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Salary Range RM2500 - RM3000

Additional Benefits

• Training Provided, Allowance Provided

Requirements

• Bachelor's degree in computer science , information technology, business, marketing, or a related field.
• 2+ years of experience in technology field.
• Strong analytical and problem-solving skills, with a data-driven approach to decision making.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Knowledge of digital marketing strategies, including email marketing, social media advertising, and PPC advertising.
• Experience with IT solutions such as Videowall solutions, LED, digital signage
• Strong organizational skills and attention to detail.
• Ability to adapt to changing priorities and deadlines in a fast-paced environment

Responsibility

• Respond to client inquiries, prepare quotes, and negotiate contracts and packages
• Provide customer service and establish and maintain business relationships with both current and prospective clients.
• Manage phone calls received from clients.
• Develop informative presentations and deliver them to potential clients to showcase products and services.
• Oversee projects that have been awarded to the company.
• Be accountable for managing tender submissions.
• Work together with the media team to produce a promotional video for the company's products.
• Generate sales reports and conduct analysis, and then present your findings to your supervisor and senior management.
• Assess sales performance and meet monthly and yearly targets.
• Conduct cold calls to potential clients, close sales, and guide clients through the final stages of the sales process.
• Establish and maintain a sales administration pipeline using Customer Relationship Management (CRM) software.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Salary range RM3500 - RM5000

Additional Benefits

• Training Provided, Commission Payment

Requirements

• Degree in Computer Science, Information Technology or a related field.
• Proven working experience in installing, configuring, maintenance and troubleshooting Windows Server, UNIX/ Linux
• Ability to troubleshoot and resolve hardware and software issues.
• At least 1 years of experience in developing and executing SEO campaign
• Understanding of search engine algorithms and ranking methods
• Knowledge of software development principles and practices
• Experience with system monitoring and performance optimization

Responsibility

• Maintain, configure and setup operation system of tools (eg, CRM, Chat bot, Marketing Platform) including troubleshooting server (Linux and Windows)
• 2Research and analysis to improve a website ranking on search engine optimize to Google
• Ensure security software is kept up to date.
• Create automated scripts to improve system efficiency and make it easier for team to communicate about technical developments.
• Configure, deploy, and maintain applications, servers, storage, and network solutions, both on-premises and in the cloud.
• Install, configure, manage network access storage (NAS)
• Responsible for day-to-day sustainment and configuration of the system, software installations and updates, system patches, account maintenance and training users
• Installing software and networking systems.
• Handling internal cases that have been assigned and completed within the planned timeline.

Benefits

• Company trips (include holiday, eating trips and etc)
• Birthday celebration
• Professional Development
• Medical benefits
• EPF and SOCSO benefits
• Good working environment
• Salary range RM2500 - RM3000

Additional Benefits

• Annual Leave, Medical and Hospitalization Leave, Training Provided, 5 Working Days

We are seeking a creative and strategic Social Media Content Creator to join our Media team. The ideal candidate will be responsible for crafting engaging content, increasing brand visibility, and driving audience interaction across various social media platforms, with a primary focus on promoting our products and services

Requirements

1. Bachelor in Marketing, Mass Communication, Journalism, Media or relevant field
2. 1-2 years’ experience in content creation, writing and editing
3. Time-management skills
4. Familiar with SEO tools such as to track performance, analyse metrics, and identify areas for improvement
5. Proficiency in design tools (Canva, Adobe Creative Suite) and video editing software
6. Strong knowledge of IT industry trends and technical jargon
7. Experience with paid social media campaigns and performance optimization
8. Analytical mindset to interpret data and refine strategies
9. Creativity and storytelling ability to craft relatable, impactful content

Responsibility

1. Research and identify trends in the IT industry to develop a social media content strategy aligned with business goals
2. Plan, create, and manage a content calendar to ensure consistent and engaging posts
3. Manage and maintain the company's social media accounts, ensuring cohesive branding across platforms
4. Schedule posts and monitor performance using social media management tools
5. Interact with followers, respond to queries, and foster an online community around the brand
6. Manage our social media online shop, such as TikTok shop and Shopee
7. Follow up lead in our social media platform
8. Host a live session on social media to promote our products
9. Participate in our company exhibition showcase and explore innovative IT solutions
10. Encourage user-generated content and testimonials to enhance credibility and engagement
11. Work closely with marketing, design, and product teams to align content with branding and campaign goals
12. Coordinate with developers to create tech-focused tutorials, webinars, or live sessions for audiences
13. Stay updated with social media trends, tools, and best practices, especially within the IT and tech sectors

Benefits

1. Company trips (include holiday, eating trips and etc)
2. Birthday celebration
3. Professional Development
4. Medical benefits
5. EPF and SOCSO benefits
6. Good working environment

Additional Benefits

• Annual Leave, Medical and Hospitalization Leave, Training Provided, 5 Working Days